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Open to: Business Operations • Digital Growth • IT Systems Roles
SEO + Ads + Lead Gen Operations • Reporting • Systems

Business Operations & Digital Growth Rakibul Islam

I connect business operations, performance marketing, SEO, lead generation, reporting, and IT systems to build smarter workflows and measurable digital growth using Google Ads, SEO, Social Media Marketing, and Laravel/PHP systems.

Business Ops
Workflow coordination, planning, documentation, reporting, process improvement
Digital Growth
SEO, Google Ads, social media campaigns, WhatsApp/Messenger leads
IT Systems
CRM, POS, inventory, clinic systems, Laravel/PHP business tools
View Projects Download CV Contact
Dhaka, Bangladesh rakibulislamshuvro@gmail.com +880 1727 688 491
LinkedIn GitHub Kaggle ORCID Google Scholar ResearchGate X Portfolio
Open to work
Rakibul Islam
Rakibul Islam
Business Operations • Digital Growth • IT Systems
Contact Me
Business Ops SEO + Ads Lead Gen Laravel/PHP
Ops
Planning
Leads
Growth
IT Systems
Automation

Featured Projects

Projects that represent business systems, lead generation websites, clinic operations, POS/inventory, e-commerce, and digital workflow automation.

All Repositories Hire Me
Laravel/PHP MySQL Admin Panels SEO / Lead Gen Business Systems
Live System • Clinic Operations

Clinic Management Platform

Live

Custom-built clinic system with admin dashboard and day-to-day workflows. I also provide user support and handle IT operations for smooth adoption.

  • Modules: Patients, Appointments/Calendar, Billing, Store, Reports, Expenses.
  • Admin: Users/Roles (RBAC) + Audit Logging for security and traceability.
  • Ongoing support: onboarding, troubleshooting, documentation, workflow training.
RBAC Audit Logs PHP/Laravel MySQL
POS • Inventory • Reporting

Maitri Tally — POS & Inventory

Repo

Billing + inventory tracking for showroom operations, with product, sales, and reporting workflows.

  • Billing workflow, sales records, and stock updates tied to sales events.
  • Product management + daily operational summaries and reports.
  • PHP/Laravel backend + MySQL data model + JS UI.
Laravel PHP MySQL JavaScript
Business Website • Lead Generation

Supplier Business Website

Live

B2B website to present services, build credibility, and capture leads through contact workflows.

  • Responsive UI with structured pages for services, branding, and lead capture.
  • Deployed and maintained for stability and performance.
  • Tailwind styling for modern look and fast iteration.
PHP Laravel Tailwind Hosting
E-commerce • Admin Controls

Krishica.com — E-commerce Platform

Repo

E-commerce foundation with structured catalog + maintainable admin workflows, designed for future scale.

  • Product catalog structure + admin-side controls for content/product management.
  • Designed for future growth (orders, payments, integrations).
  • Laravel/PHP + MySQL + JavaScript.
E-commerce PHP/Laravel MySQL
Retail Ops • Inventory • CRM

Store Management System

Repo

Store workflow system for inventory, sales management, and customer records with admin-friendly operations.

  • Centralized inventory, sales tracking, and customer records.
  • Maintainable admin workflows for daily operations (create/update, summaries).
PHP MySQL CRUD
Networking Labs • Routing • Switching

Computer Networking — Cisco Packet Tracer

Repo

A collection of Cisco Packet Tracer practice labs covering network fundamentals, topology design, and troubleshooting.

  • Built multiple topologies (LAN/WAN) and validated connectivity using IP/DNS configuration.
  • Practiced routing & switching concepts: device setup, segmentation, and verification.
  • Troubleshooting workflows: diagnosing misconfigurations and verifying end-to-end communication.
Cisco Packet Tracer LAN/WAN IP/DNS Troubleshooting

Experience

Business operations, digital growth, SEO, lead tracking, reporting, IT support, and business systems execution.

Business Operations SEO + Google Ads Lead Generation Laravel/PHP Systems
Apr 2024 — Present • Dhaka, Bangladesh

Business Operations, Digital Growth & IT Officer — SPST, Ministry of Social Welfare

Core: Business Operations • IT Support • SEO • Google Ads • Lead Tracking • Reporting • Documentation • Process Automation

Manage daily operational workflows, IT support, documentation, reporting, digital growth support, and process improvements while connecting business execution with technology and data-driven reporting.

Business Ops IT Support SEO + Ads Reporting
Current Role
  • Manage business operations, administrative workflows, official documentation, reporting, and internal coordination.
  • Support operational planning, record management, communication flow, and cross-functional coordination between administrative and technical teams.
  • Support digital growth activities including website updates, SEO improvements, social media support, Google Ads support, and online visibility enhancement.
  • Track inquiries and leads from digital channels including Facebook, Instagram, WhatsApp, Messenger, Google, YouTube, and website sources.
  • Prepare performance reports covering ad spend, messages, leads, conversion sources, platform-wise results, and campaign insights.
  • Improve website visibility through keyword planning, content updates, meta titles/descriptions, internal linking, and technical fixes.
  • Provide IT support, access provisioning, troubleshooting, system maintenance, and user guidance to keep workflows smooth and productive.
Jan 2024 — May 2024 • Remote

Software Engineer (Remote) — Nonagon Infolytic

Core: PHP/Laravel • MySQL • REST APIs • Validation • Git

Developed business web applications focused on reliability, workflow efficiency, data management, and digital service delivery.

PHP/Laravel MySQL REST APIs Git
  • Built CRUD modules, database relationships, validation systems, reporting workflows, and backend business logic.
  • Integrated REST APIs and improved system stability through debugging, testing, and workflow optimization.
Oct 2023 — Apr 2024 • Dhaka, Bangladesh

Support Engineer — Icebreakers Ltd. (Enterprise Support)

Core: Enterprise Support • Setup/Configuration • Troubleshooting • Documentation

Supported enterprise users with troubleshooting, setup, configuration, operational guidance, and knowledge documentation.

User Support Troubleshooting Documentation Operations
  • Diagnosed technical issues and guided enterprise users through resolution steps.
  • Documented recurring issues and solutions to improve support quality and response time.
2026 • Fez, Morocco

Reviewer — 2026 International Conference on Circuit, Systems and Communication (ICCSC)

Reviewed research papers in AI, IoT, communication systems, and applied computing; assessed technical quality, originality, methodology, and presentation.

Academic Review

Skills

A blended skill set across business operations, digital growth, lead generation, SEO, paid ads, reporting, and IT systems.

Business Ops SEO Google Ads Lead Generation

Business Operations & Planning

Business Operations Operational Planning Workflow Coordination Process Improvement Documentation SOPs Reporting Stakeholder Coordination

Digital Marketing & Lead Generation

Social Media Marketing Facebook Ads Instagram Ads Google Ads YouTube Ads TikTok Ads LinkedIn Ads WhatsApp Leads Messenger Leads Campaign Reporting

Website, SEO & Digital Growth

Website Management WordPress On-Page SEO Technical SEO Keyword Research Google Business Profile Landing Page Optimization Content Planning Google Analytics Search Console

IT Support & Business Systems

Technical Support Troubleshooting Access Provisioning Asset Tracking CRM Support POS Systems Inventory Systems Clinic Management Systems

Web Development & Databases

PHP Laravel JavaScript HTML CSS REST APIs MySQL SQL Python

Tools & Platforms

Git XAMPP Linux Windows Meta Business Suite Google Ads Google Analytics Google Search Console LaTeX

Certificates

Click to view Verify when available
ICECET 2024 Certificate

ICECET 2024 — Oral Presentation

Conference certificate (PDF)

Research
View PDF
Foundations of Software Testing and Validation certificate

Foundations of Software Testing & Validation

University of Leeds (Coursera)

Verified
View PDF Verify

Publications & Data

Research publication + public dataset (with DOI links).

IEEE Xplore (DOI) Mendeley Data (DOI)
IEEE • ICECET 2024 • Sydney, Australia

Hybrid Recommendation Systems using Adaptive Clustering to address Cold Start Problems

Publication

Conference: 2024 International Conference on Electrical, Computer and Energy Technologies (ICECET)

Dates: 25–27 July 2024 • Added to IEEE Xplore: 08 Oct 2024

DOI: 10.1109/ICECET61485.2024.10698666

ISBN: 979-8-3503-9591-4 (eBook) • 979-8-3503-9592-1 (PoD)

View via DOI
Mendeley Data • Published 08 Mar 2024

Dhaka Stock Exchange Historical Data

Dataset

Public dataset for research and analysis of Dhaka Stock Exchange historical records.

Version: 3

DOI: 10.17632/23553sm4tn.3

View Dataset

Education

Formal education and ongoing graduate study in ICT.

MSc in ICT (Ongoing) CSE Graduate

MSc in ICT

2024 — Present

Bangladesh University of Professionals (BUP) • Dhaka, Bangladesh

Ongoing Research AI/ML

BSc in Computer Science & Engineering (CSE)

2019 — 2023

Southeast University • Dhaka, Bangladesh

Software Engineering Web Development SEO / Lead Gen

HSC (Science)

2019

Cantonment College Jashore • Jashore, Bangladesh

SSC

2017

Yakub Ali Chowdhury Bidyapith • Bangladesh

Earlier Education (optional) Click to expand
Primary School
Jashai Primary School • 2008 — 2011
Primary School
Goshaidangi Primary School • 2007 — 2008
Kindergarten
Ideal Kindergarten • 2005 — 2007

CV

Download my latest CV or open it in a new tab.

Updated • PDF
Open to: IT Support • IT Officer • Laravel/PHP

Let’s work together

If you’re hiring for IT support/operations, need a Laravel/PHP web app, or want internal tools (RBAC, billing, reporting, dashboards), I’m happy to talk.

Email Me Download CV View Projects
Email
rakibulislamshuvro@gmail.com
Phone
+880 1727 688 491
Location
Dhaka, Bangladesh • Remote-friendly
Available
LinkedIn
linkedin.com/in/rishuvro
Open →

Quick Links

Profiles & docs
GitHub Open → Portfolio Open → Kaggle Open → X (Twitter) Open → CV (PDF) Open →

What I can help with

  • IT Support, device setup, SOPs, troubleshooting
  • Laravel/PHP apps (RBAC, billing, dashboards, APIs)
  • Internal tools: reporting, admin panels, automation
© Rakibul Islam.